Spectrum offers internet… Not sure if it's the same in all the states. Any suggestions on what could be wrong would be greatly appreciated. FREE HD, blazing fast internet, and unlimited phone service. Jake Clarke asked why his Internet connection completely drops out every so often. Sometimes I get a message the "Internet is unstable". So the new system runs from the new modem to the Spectrum router to my mesh network via Ethernet cable. Yo, not sure if this will help or nah, but sit that modem up right if there are ventilation holes on the other side. Outage, internet down with live map and problem chart, down time and peak analysis and recurrence detection. I had zero issues with the 100mbps modem which included voice. Do you have a router? If we had snapshots of signal levels we might be able to better identify which scenario is more likely. Forum discussion: Hi Everyone, Our Spectrum Business Internet connection keeps dropping for 4 minutes several times per day. For context, terrestrial connections generally have latency in the 5–70ms range. Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. Did you say he replaced your inside wiring? It was 3 in the morning at this point but I refused to be defeated! If you only use a keyboard or can’t view images, please listen to the challenge. If they need to hook into a 7 leg of a splitter to get your modem in spec they should have the main line balanced. Save yourself the constant calls and tech visits that get you nowhere! We really can't speculate any more beyond that. Then he put a filter on my modem connection and swapped out an amplifier along with other various connectors. Does anyone have any thoughts on why this might still be occurring? When the internet drops different things can occur. The number on the modem is EU2251. When I called Spectrum about the upgrade I was told to bring my current modem to the store and exchange it. Netgear Nighthawk R7000 WiFi Router Best Router For Spectrum (Editor's Choice) When it comes to the best router for Spectrum internet, our choice is the Netgear Nighthawk R7000-100PAS.Just as the other Nighthawk routers are, this router is reliable and will work well with most home networks. It looks like there's a pad inline, if so the signal could be to strong and causing problems. Last drop started 15 minutes ago. a lot of it is just problem solving he ran a new line so thats not the problem, Sorry I'm really not well versed in the network jargon. Call 1-855-814-6041 for Spectrum Cable TV packages. Random Internet Connection Drops. To check this you need to connect to your network another computer or a tablet or any Smartphone and try with the same internet connection. Outage, internet down with live map and problem chart, down time and peak analysis and recurrence detection. This is my thoughts about the performance and what gamers and streamers should keep in mind when making a purchase. So I've noticed this problem when switching to Cox. Call 1.866.991.6533 internet connection first. #spectrumoutage My wife and I are trying to work here. JohnSmith87 over 1 year ago. Thank you all for your input and your help, it’s much appreciated! I switched because I simply needed more speed for everybody's needs. At home, it’s easy to add Spectrum WiFi and connect in any room. If the tech replaced all the wiring from the pole to the house and replaced the modem, it would most likely be a lime issue. Or it could have been a temporary loss of signal. It will now be fairly low cost for the latest contract my co-op just signed: Internet, cable on two boxes, two free premium channels (HBO & … Thank you for helping. If you want to get involved, click one of these buttons! Change the view by option on the top right to Large icons. As of November 2020, Spectrum’s national average download rate is 101.12 Mbps. If your internet disconnects frequently without any apparent reasons, it may be a connection issue or a computer issue. Since the 400mbps modem and router have been in place I have had 3 technician visits (different person each time), 3 different modems and 2 different Spectrum routers. They’re frustrating, and they seem to happen at the worst, most annoying times, but with all of the different technology that has to come together to work correctly, it’s surprising that Wi-Fi is generally very reliable! At first I thought it might be an older style crimp connector. At first, it was once or twice a day and the connection would drop for about 5 to 10 minutes before reconnecting. Instead of work on their customer's behalf, Spectrum is selecting to drop these channels. I marked post as solved. I have an Arris Surfboard SB6183 which is connected directly to the wall coaxial cable. Spectrum Internet Bundles. Anyways. I received an email from Spectrum a few days ago regarding the Earthlink issue and it said the transfer would happen automatically on Oct 31 and I don't need to do anything. It looks like you're new here. Press question mark to learn the rest of the keyboard shortcuts. I'm getting over 400mbps now in … I just need to understand it haha. So apparently the problem is fixed. Update: My internet has been stable for the past 2 days. I have read from previous posts a while ago that say I should request signal monitoring and tier 3 support. Can you take a picture of where the cable screws into the back of the modem please. Your account at your fingertips. Choose from a wide range of Spectrum TV deals and plans that offer 200+ channels to meet all your entertainment needs. Can anyone tell me about either of these? California Consumer Do Not Sell My Personal Information. I've seen the "channels" mentioned in a lot of the forums I've looked at regarding similar issues, so I think it's worth looking into. It's likely that the modem DG1670A reboots for some reason. I also have a separate router, and they are both relatively new as in less than a year old (~8 months). It's hard to tell from that picture, but I don't recognize that connector on the back of your modem. I would suggest you to run this troubleshooter to check if the issue is with your internet. ‎02-12-2020 12:04 AM. Moderate Internet Outage of Spectrum in Connecticut on 11/15/20 8:55 PM. I explained that I already had a mesh router system at home but he said it needed to be run through the new router. Refer these steps: 1. Spectrum has us using all ppc connectors. Decided to slowly rule out possible culprits by … Been with Earthlink for 15 years and that will be on Oct 27. He ran his program again after that, and said there was only 7 errors now. Last Updated 2 minutes ago: Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. Past year using Comcast and internet has been dropping, along with higher ping and buffering videos. Outage, internet down with live map and problem chart, down time and peak analysis and recurrence detection. Press Windows key + X Key, select Control panel. Impact on Woodbury, New Fairfield, New Milford, Trumbull, Monroe, Canterbury, New Preston, Brookfield. I don’t have a PC to hardwire it to. Select double play comes with 125+ channels and … Too much network traffic. Therefore, when your computer keeps disconnecting from internet the first thing to do, is to check your local connection and its strength. I guess I will have to go to the Spectrum store and ask what happens after Oct 31, 2020. He had more robust equipment than the other techs and was able to see a problem on his meters immediately. Re: C7000-100NAS randomly drops internet connection Wow thank you, the C7000 WiFi cut off 20 times today, I had enough, just installed 1 of these Google WiFi , so far perfect for an hour and had every device going, it’s a shame, you are right we should get at least 100$ back A technician came out but the issue persisted, the router and modem are supplied by Spectrum. Moderate Internet Outage of Spectrum in Minnesota on 11/24/20 12:20 AM. https://m.youtube.com/watch?v=m2T46F_BPL0&t=100s. At first, it was once or twice a day and the connection would drop for about 5 to 10 minutes before reconnecting. When working signal strength is off the charts. I've been having the exact same issue for 3 weeks here in Cleveland, Tennessee. I apologize for the issues. Check out Spectrum customer service ratings. Spectrum is owned by Charter Communications, which has been operating since 1993. I use Spectrum … Drops and disconnects are, unfortunately, still a part of using Wi-Fi Internet. 1. And the box he was working at. Cable prices continue to hike; Spectrum is all set to drop 23 Viacom channels. You can post for technical support, advice, or just to vent. Hello, in the last 4 or 5 months I have been experiencing random internet drops. He went outside and worked on my cable drop for a while. I have gone through power management and unchecked the box that allowed my PC to turn it off to conserve power, and checked the driver for the wireless receiver. With speeds ranging from 200 Mbps to 940 Mbps (wireless speeds may vary), it’s easy to … High-speed Spectrum Internet offers faster speeds for everyone in your home. Good news! Throughout their coverage area, the average latency on Spectrum Internet speed tests is -1.00ms. could be a problem at your tap. WiFi will always have variables and more latency than a traditional cable, so if you absolutely cannot deal with your internet dropping out at random, we would suggest using an ethernet cable. Outage, internet down with live map and problem chart, down time and peak analysis and recurrence detection. Starting this morning my internet cuts out randomly, but only for a second then it comes right back on. So I’ve called Spectrum and they are going to send a technician again but until Tuesday, and I was hoping someone on here could give me some insight into what the problem could be so I could bring up those possibilities to the technician. It's hard for me to describe. Because your cable internet comes to your home from a hub that you share with your neighbors, even just a few households using the internet at the same time can slow your network traffic or even cause dropping. Do I really need to route the Ethernet cable from the Spectrum modem to the Spectrum router and then only to my mesh network? Available to new customers only. It's likely that the modem DG1670A reboots for … Audio is good. Impact on Farmington, Saint Paul, Lakeville. Same issues for me, but mine have been happening for the past 3 weeks. Basically the cable goes from inside the house through a hole in the house where it comes out to outside my house. New comments cannot be posted and votes cannot be cast. Jumping from 100 to 400mbps package! I don't think he replaced the cable all the way from my house to the pole. I hope I'm explaining myself. Sometimes the modem reboots, ... September 23 Sep 23, 2020. Fingers crossed, this issue is done. I decided to turn to the wonderful world of youtube and found this video, the answer to my problem and hopefully all of yours! Thanks for the update, glad to hear that all is corrected ! WOW 15 years is a long time with Earthlink. 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